All items are built to order. When you order a special-order item it sets off a chain of events like Willie Wonka in the chocolate factory. Once you turn the valve the chocolate is coming down the pipe. If you then decide you want strawberry, the chocolate is still going to come out of the pipe. We can’t put the chocolate back in the pipe, so someone is going to have to eat it, and it’s not going to be us! Your order cannot be canceled, returned, or magically changed into strawberry, so please order carefully the first time!
We strongly advise that you upload a photo of the product you are replacing to ensure that our product will work properly prior to shipping you a product. If there is concern with your order, a Mirax representative will contact you before shipping.